1. Introduction
Joint Property Match, founded by Adrienne, is dedicated to making housing more affordable through innovative joint property ownership solutions. By using our services, app, or website, you agree to these terms and conditions.
We provide comprehensive services including home search assistance, legal support, and co-owner matching across BC and Alberta, with plans for nationwide expansion.
These terms govern your use of our platform, services, and interactions with other users.
2. Services Offered
Co-owner matching services utilizing our thorough vetting process, including criminal, background, and credit checks.
Property search and acquisition assistance tailored to co-ownership arrangements.
Legal documentation and support services for co-ownership agreements.
Educational resources and workshops through our Co-ownership Resource Hub.
Mediation services for dispute resolution.
3. User Responsibilities
Provide accurate and current personal information, including identity verification documents.
Maintain truthful profiles and property listings.
Participate in good faith in the matching and co-ownership process.
Comply with all terms of service and co-ownership agreements.
4. Matching and Compatibility
Our matching process considers compatibility factors including: • Lifestyle preferences • Financial stability • Property preferences • Intended length of stay • Personal habits and routines
While we strive for optimal matches, we cannot guarantee compatibility between co-owners.
5. Payment and Fees
Service fees for matching and property search services.
Subscription fees for premium features and services.
Legal documentation and processing fees.
Refund policy: All fees are non-refundable unless otherwise specified.
6. Property Management and Maintenance
Co-owners must maintain properties according to agreed-upon standards.
Regular property inspections and maintenance schedules must be followed.
Clear procedures for reporting and addressing maintenance issues.
Shared responsibility for property upkeep and improvements.
7. Anti-Bullying and Anti-Discrimination Policy
Zero tolerance for bullying, harassment, or discrimination of any kind, including but not limited to:
• Verbal or written abuse
• Threats or intimidating behavior
• Discriminatory comments or conduct
• Unwanted contact or persistent unwelcome messages
• Any form of cyberbullying or online harassment
Consequences for policy violations:
• Immediate account suspension or termination
• Permanent removal from the platform
• Forfeiture of any paid fees
• Potential reporting to relevant authorities
Clear procedures for reporting violations and thorough investigation process
8. Compliance with Real Estate Laws
All services comply with BC and Alberta real estate regulations.
Partnership with licensed real estate professionals and legal experts.
Regular updates to maintain compliance with changing regulations.
Users must comply with all applicable real estate laws and regulations.
9. Privacy and Data Protection
Implementation of robust cybersecurity measures and data protection protocols.
Regular security audits and updates to maintain data safety.
Strict control over access to personal information.
Compliance with privacy laws and regulations across operating jurisdictions.
10. App and Website Usage
Acceptable use guidelines for platform features and services.
Prohibited activities including unauthorized access and data scraping.
User conduct requirements and community guidelines.
Technical requirements and supported devices.
11. Intellectual Property
All content, logos, and materials are property of Joint Property Match.
Restrictions on use, reproduction, and distribution of platform content.
User-generated content guidelines and ownership rights.
12. Limitation of Liability
Scope of Joint Property Match's liability regarding services and matches.
Disclaimer of warranties for third-party services.
User acknowledgment of risks in co-ownership arrangements.
13. Dispute Resolution
Structured mediation process for user disputes.
Access to certified mediators with property-related expertise.
Clear escalation procedures for unresolved conflicts.
Binding arbitration requirements when applicable.
14. Changes to Terms and Conditions
Right to modify terms with reasonable notice to users.
Notification process for significant changes.
User's right to terminate service if unwilling to accept new terms.
15. Contact Information
Customer support channels and response times.
Emergency contact procedures.
Official mailing address and legal notifications.